ServiceNow ITSM by Virtuxient
ITSM( Information Technology Service Management) is a crucial segment of IT operations in collaboration of all sizes. As enterprises become more reliant on technology, it becomes progressively significant to possess a set of operations and procedures in place to ensure that IT services are provided efficiently and effectively to reach business necessities. The ServiceNow platform supplies Virtuxient members with tried-and-true expertise throughout all areas of company operations, especially IT. Virtuxient can offer outstanding business transformation programs that meet your business needs by utilizing the ServiceNow platform. They Deliver dependable services that raise productivity. No matter where your associate works, it supplies incredible experiences on a single cloud platform, and everlasting technology across the organization.
Our Portfolio
Implementation end to end process of ITSM and HRSD
Worked on PPM that enables users to prioritize key goals, objectives, KPIs, and /or OKRs, define and fund investments to achieve them, and provide product/program owners with the tools to allocate resources at a granular level-all from a single platform or integrated systems with other tools of Samsung’s digital IT estates. Implementation of Discovery according to the client requirements.
Release Planning - release slots, plans, calendars and clash management
The Change and Release Manager is responsible for maintaining Change Management service levels, to refine processes that identify, control, maintain and verify all changes and releases in controlled environments.
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